Network Access

University of Arkansas students, faculty and staff can access the internet using wired network ports in offices, residence halls or public spaces on campus. To get online using a network port:

  1. Connect your computer or device to the network port using an Ethernet cable.

  2. Open your web browser, and follow the prompts to register your device.

Get Network Access Help

If you are unable to connect, contact your department tech support or the IT Help Desk at 479-575-2905. If you experience problems connecting in a residence hall, contact ResNet tech support. Walton College of Business and College of Engineering users should contact their college system administrator for registration of computers or other devices.

  • If you are looking for information on connecting to a wireless network, see Wireless.
  • If you are having trouble connecting to Network Access Control with Linux, see Network Access: Linux.

Registering Multiple Devices

Department tech support can register multiple computers or other devices using Network Access Control or DHCP Self-Registration.

Department tech support using Network Access Control can bulk register devices by logging in at netaccess.uark.edu with a UARK username and password and providing the MAC address and role for each device.

Department tech support on the DHCP Self-Registration system can bulk register devices by creating a request at askit.uark.edu including the MAC address of each device.

For support registering multiple devices, contact the IT Help Desk at 479-575-2905.

Related Links

Internet Access
Network Access: Windows
Network Access: Linux

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Comments


  1. Jacob Lowrey
    09/07/2016
    12:27 am

    I live in Maple West. I see on the IT page that my dorms support wired internet, but I have no idea where my network port is located in my room.


    1. Erin Griffin
      Content strategy/IA specialist
      09/07/2016
      9:44 am

      Jacob, contact ResNet for details on how to connect in your room:
      479-439-8070
      resnet@uark.edu


  2. Cole Balkman
    01/16/2017
    12:23 pm
    edited

    I live in Hotz, I am looking at port forwarding a few things to alleviate some connection issues I am having. I realize that i don't have router (or this size network equivalent) access for good reason. Would it be possible to achieve this on a personal level (and not pose a security risk for the school) if I was to connect my own router to the Ethernet port? I have my doubts and I don't want to waste what little money I have on a router if It won't solve my issue, but I am at a loss for what else to do.
    Edit: Realizing this sounds super shady I'm going to explain this a bit more thoroughly even if it makes my request sound more trivial. I am trying to connect to Ubisoft servers for Tom Clancy's Rainbow 6: Siege. I can technically play the game under current NAT settings and uPNP off (rightfully so) with my PC connected through the ethernet port in my room. Though the game reads off the NAT settings as "strict" and I regularly get a ping of 200+. Secondarily because of my settings I am unable to connect to the majority of players resulting in wait times between matches being 5 or so min trying to reconnect. Finally I am unable to group up with other players that I know personally due to the NAT type resulting in the playing of a team-based tactical game with randomly queued people.
    The ports I am looking to forward to are located in section 3 here. support.ubi.com/en-US/faqs/000024695/Connectivity-Troubleshooting-PC-R6S/
    Sorry for all the trouble and probably asking for something that can't be done.


    1. Erin Griffin
      Content strategy/IA specialist
      01/17/2017
      8:19 am

      The first step would be to contact ResNet at 479-439-8070 or resnet@uark.edu. My suspicion is that this won't be allowed, but ResNet is the correct contact.
      Thanks!

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