UARK Gmail: Windows Setup

WAIT: Make sure you've set your Mobile/IMAP password for UARK Gmail in Password Manager and that you are connected to UA Secure before beginning UARK Gmail setup.

Outlook 2010 and 2013

  1. Open Outlook.

  2. Click the File tab and click Account Settings (in Outlook 2013, click Info and Account Settings). From the Email tab, click New.

  3. Ensure E-mail account is selected and click Next. Check the "Manually configure settings or additional server types" box. Click Next.

  4. Select Internet Email (in Outlook 2013, select "POP or IMAP"). Click Next.

  5. Enter your name and UARK Gmail address (username@email.uark.edu).

  6. Select IMAP for the account type.

  7. In the Incoming Mail Server field, enter imap.gmail.com.

  8. In the Outgoing Mail Server (SMTP) field, enter smtp.gmail.com.

  9. In the User Name field, enter your UARK Gmail address (username@email.uark.edu).

  10. In the Password field, enter your Mobile/IMAP password for UARK Gmail. Make sure the "Require logon using Secure Password Authentication (SPA)" box is unchecked.

  11. Click More Settings. Click the Outgoing Server tab.

  12. Select "My outgoing server (SMTP) requires authentication." Make sure "Use same settings as my incoming mail server" is selected.

  13. Click the Advanced tab. Select SSL from the drop-down menu next to "Use the following type of encrypted connection" for the Incoming server.

  14. Select TLS from the drop-down menu next to "Use the following type of encrypted connection" for the Outgoing server (SMTP).

  15. In the Outgoing Server (SMTP) port number field, enter 587.

  16. Click OK and Next. Click Finish.

Troubleshooting Note: If you get an error during the setup process, follow the steps below to make sure IMAP is enabled for your UARK Gmail mailbox.

  1. Log into email.uark.edu with your UARK username and password.

  2. Click the Settings icon in the upper right and select Mail settings.

  3. Click Forwarding and Pop/IMAP.

  4. Click Enable IMAP. Click Save Changes.

  5. Repeat the setup instructions.

Windows Live Mail 

  1. Open Windows Mail.

  2. Click the Accounts tab and select Email.

  3. Enter your UARK Gmail address (username@email.uark.edu).

  4. Enter your Mobile/IMAP password for UARK Gmail. 

  5. Check the "Manually configure server settings" box. Click Next.

  6. Select IMAP as the Incoming email server type.

  7. In the Incoming Server address field, enter imap.gmail.com.

  8. Check the "Requires a secure connection (SSL)" box.

  9. In the Authenticate Using drop-down menu, accept the default setting Clear Text.

  10. In the Logon User Name field, enter your UARK Gmail address (username@email.uark.edu).

  11. In the Outgoing mail server (SMTP) field, enter smtp.gmail.com.

  12. In the Outgoing Server (SMTP) port number field, enter 587.

  13. Check the "Requires a secure connection (SSL)" box.

  14. Check the "Requires authentication" box.

  15. Click Next. Click Finish.

Troubleshooting Note: If you get an error during the setup process, follow the steps below to make sure IMAP is enabled for your UARK Gmail mailbox.

  1. Log into email.uark.edu with your UARK username and password.

  2. Click the Settings icon in the upper right and select Mail settings.

  3. Click Forwarding and Pop/IMAP.

  4. Click Enable IMAP. Click Save Changes.

  5. Repeat the setup instructions.

Last Reviewed:

[Permalink]

Comments


  1. Kathy Nichols
    Computer Support Technician
    01/28/2013
    9:43 am

    For an IMAP connection to UARK Gmail (recommended) using Outlook 2013, please ensure that the Outgoing server (SMTP) is set to require authentication via the same settings as the Incoming server (IMAP). Verify that the Incoming server is set to port 993 using SSL, and that the Outgoing server is set to port 587 using TLS.
    If you continue to experience difficulty upon verification of the aforementioned, please submit an AskIT case for assistance at askit.uark.edu.


  2. Jeffrey Powell
    03/27/2013
    4:34 pm
    edited

    Hey I had some issues with Outlook 2013 that I resolved and would like to share in case anybody had some similar issues. When I was authenticating my user settings I kept getting a login prompt for my incoming and outgoing mail servers despite inputting all of the correct information. The issue turned out to be that Outlook shortened my username. So in the prompt it would say that the username was something like "johndoe123," but in reality it needs to be "johndoe123@email.uark.edu." I hope that helps some folks.


  3. Mohammed Alshammari
    03/03/2014
    12:34 am

    All emails were erased from my email account how can I get them back ?

Some comments have been archived. View all comments.

(Login required)