UARK Gmail: Windows Setup

WAIT: Make sure you've set your Mobile/IMAP password for UARK Gmail in Password Manager and that you are connected to a secure Wi-Fi network before beginning UARK Gmail setup.

Outlook 2010 and 2013

  1. Open Outlook.

  2. Click the File tab and click Account Settings (in Outlook 2013, click Info and Account Settings). From the Email tab, click New.

  3. Ensure E-mail account is selected and click Next. Check the "Manually configure settings or additional server types" box. Click Next.

  4. Select Internet Email (in Outlook 2013, select "POP or IMAP"). Click Next.

  5. Enter your name and UARK Gmail address (

  6. Select IMAP for the account type.

  7. In the Incoming Mail Server field, enter

  8. In the Outgoing Mail Server (SMTP) field, enter

  9. In the User Name field, enter your UARK Gmail address (

  10. In the Password field, enter your Mobile/IMAP password for UARK Gmail. Make sure the "Require logon using Secure Password Authentication (SPA)" box is unchecked.

  11. Click More Settings. Click the Outgoing Server tab.

  12. Select "My outgoing server (SMTP) requires authentication." Make sure "Use same settings as my incoming mail server" is selected.

  13. Click the Advanced tab. Select SSL from the drop-down menu next to "Use the following type of encrypted connection" for the Incoming server.

  14. Select TLS from the drop-down menu next to "Use the following type of encrypted connection" for the Outgoing server (SMTP).

  15. In the Outgoing Server (SMTP) port number field, enter 587.

  16. Click OK and Next. Click Finish.

Before your setup is complete, it is necessary to enable the less secure apps setting for UARK Gmail:

  1. Log into with your UARK username and password.

  2. Go to

  3. Click the Turn on radio button next to Access for less secure apps. Close the browser tab.

Troubleshooting Note: If you get an error during the setup process, follow the steps below to make sure IMAP is enabled for your UARK Gmail mailbox.

  1. Log into with your UARK username and password.

  2. Click the Settings icon in the upper right and select Mail settings.

  3. Click Forwarding and Pop/IMAP.

  4. Click Enable IMAP. Click Save Changes.

  5. Repeat the setup instructions.

Last Reviewed:



  1. Jennifer Large
    Senior Graduate Assistant
    8:20 pm

    I'm trying to use Windows Live Mail and it keeps saying my username and password are rejected, but I even went and changed it and it rejects that password too.

    1. Erin Griffin
      Content strategy/IA specialist
      9:12 am

      Jennifer, I'm sorry you're having issues with setting up UARK Gmail on Windows Live Mail. First, make sure that the password you're using to set up the account is your Mobile/IMAP password (which is separate from your regular UARK password). For more information, see If you are still unable to connect your account, please contact us at 479-575-2905 or submit a request for support at

  2. Rachael Krasnesky
    12:43 pm

    How do I import all of my emails from my UARK account into a different gmail account?

    1. Erin Griffin
      Content strategy/IA specialist
      1:59 pm

      Rachael, a tech support person will contact you soon by email through AskIT to provide one-on-one support.

  3. Rebecca Adhikari
    6:56 pm

    Help I am lost on the second step. Okay I followed the first step and I went to but I do not see the File tab or the Info tab can someone tell me where I went wrong.

    1. Erin Griffin
      Content strategy/IA specialist
      8:46 am

      These instructions are for using Outlook 2010 or Outlook 2013, which are applications you download. The instructions won't work for For assistance, or to report a problem, contact the IT Help Desk at or 479-575-2905.

      1. Rebecca Adhikari
        4:14 pm

        Oh thank you so much for your help now I have gotten into email account successfully.

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