UARK Gmail: Mobile Setup

WAIT: Make sure you've set your Mobile/IMAP password for UARK Gmail in Password Manager and are connected to a secure Wi-Fi network before beginning UARK Gmail setup.

IT Services supports a number of mobile devices including iPhone, iPad, Android and Windows Phone 7. Limited support is available for Androids due to the variety of operating systems available for these devices. IT Services does not support Blackberry.

For the basic UARK Gmail configuration settings, see the Generic Email Settings Tech Article.

iPhone and iPad Setup

  1. Open Settings. Tap Mail, Contacts, Calendars.

  2. Tap Add Account. Tap Google.

  3. Enter your full name. In the Email field, enter your UARK Gmail address (username@email.uark.edu).

  4. In the Password field, enter your Mobile/IMAP password for UARK Gmail.

  5. Tap Next. Tap Save.

UARK Gmail users who wish to sync server-side contacts on their mobile devices, use the following setup instructions:

  1. Open Settings. Tap Mail, Contacts, Calendars.

  2. Tap Add Account. Tap Microsoft Exchange.

  3. In the Email field, enter your UARK Gmail address (username@email.uark.edu). 

  4. In the Password field, enter your Mobile/IMAP password for UARK Gmail.

  5. Tap Next. If you receive the Unable to Verify Certificate warning, tap Cancel.

  6. In the Server field, enter m.google.com. Leave the Domain field blank.

  7. In the Username field, enter your UARK Gmail address (username@email.uark.edu).

  8. Tap Next. Select the Google services (Mail, Calendar and Contacts) you want to sync.

  9. Select the Keep on my iPhone (or iPad) option when prompted to keep all existing contacts and calendars. This will also allow you to sync with your computer via iTunes.

Troubleshooting Note: If you get an error during the setup process, follow the steps below to make sure IMAP is enabled for your UARK Gmail mailbox.

  1. Log into email.uark.edu with your UARK username and password.

  2. Click the Settings icon in the upper right and select Mail settings.

  3. Click Forwarding and Pop/IMAP.

  4. Click Enable IMAP. Click Save Changes.

  5. Repeat the setup instructions.

Android Setup

  1. From the Applications menu, tap the Email application.

  2. On the Your accounts page, tap Next.

  3. Enter your UARK Gmail address (username@email.uark.edu).

  4. Enter your Mobile/IMAP password for UARK Gmail. Tap Next.

  5. Enter a nickname for your mailbox and set the name to be displayed in your outgoing messages. Tap Done.

To verify your settings from the Inbox view, tap Menu and Account Settings.

Incoming settings
IMAP server: imap.gmail.com
Port: 993
Security type: SSL (always)

Outgoing settings
SMTP server: smtp.gmail.com
Port: 465
Security type: SSL (always)

Troubleshooting Note: If you get an error during the setup process, follow the steps below to make sure IMAP is enabled for your UARK Gmail mailbox.

  1. Log into email.uark.edu with your UARK username and password.

  2. Click the Settings icon in the upper right and select Mail settings.

  3. Click Forwarding and Pop/IMAP.

  4. Click Enable IMAP. Click Save Changes.

  5. Repeat the setup instructions.

Windows Phone 7 Setup

  1. On Start, flick left to the App list and tap Settings. Tap Email + accounts.

  2. Tap Add an account. Tap Google.

  3. Tap the Email address box and enter your UARK Gmail address (username@email.uark.edu).

  4. Tap the Password box enter your Mobile/IMAP password for UARK Gmail.

  5. Tap Sign in.

Your UARK Gmail messages and contacts will be synced to your phone.

Troubleshooting Note: If you get an error during the setup process, follow the steps below to make sure IMAP is enabled for your UARK Gmail mailbox.

  1. Log into email.uark.edu with your UARK username and password.

  2. Click the Settings icon in the upper right and select Mail settings.

  3. Click Forwarding and Pop/IMAP.

  4. Click Enable IMAP. Click Save Changes.

  5. Repeat the setup instructions.

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Comments


  1. Elise Young
    03/04/2015
    12:40 pm

    How do I set up my UARK Gmail on the Mail application on my Mac


    1. Erin Griffin
      Documentation and User Support
      03/05/2015
      2:16 pm

      Elise, there are instructions for setting up student email on a Mac at techarticles.uark.edu/email/uark_gmail_mac_setup.


  2. Katelyn Joyner
    04/01/2015
    1:12 pm

    I have been trying to add email on my phone and it will not work. I have a samsung galaxy s5. Can you please help.


    1. Erin Griffin
      Documentation and User Support
      04/01/2015
      1:15 pm

      Katelyn, first make sure you are using your UARK Gmail Mobile/IMAP password when you are filling in the information to set up email on your phone. You can create your mobile/IMAP password at password.uark.edu.

      If you still have issues after trying the mobile/IMAP password, you can stop by our Help Desk in the Arkansas Union, call us at 575-2905, or create an online request for tech support at askit.uark.edu. ;


  3. Adil Al-Ogaili
    04/27/2015
    1:46 pm

    I was having both my uark gmail and gmail working on my Android phone till I changed the uark gmail password. They stopped working on my phone. What should I do to have them worked again
    Thank you


    1. Erin Griffin
      Documentation and User Support
      04/27/2015
      1:50 pm

      Adil,
      If you changed your Mobile/IMAP password for UARK Gmail, you will need to update that password in your email app's account settings for your UARK Gmail account. If you only changed your regular UARK password, then it was not necessary to change the password on your email app. If you continue to have issues logging into UARK Gmail, please call us at 479-575-2905 or create a request for support at askit.uark.edu.

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