Get Started: Blackboard Collaborate Help

With Blackboard Collaborate, users on campus or anywhere in the world can access virtual collaborative spaces to participate in online course sessions, office hours or committee meetings. Learn more about web conferencing at the University of Arkansas.

Using Collaborate within Blackboard Learn

Faculty using Blackboard Learn have automatic access to Blackboard Collaborate through their online courses. Groups with Blackboard Learn Organizations also have automatic access to Collaborate within Blackboard Learn. To get started, create a link to Collaborate from your online course.

Using Collaborate outside of Blackboard Learn

To use web conferencing outside of Blackboard Learn, request  a consultation about creating a permanent web conference session, or create a temporary session using the Collaborate Session Checkout. Temporary sessions expire in 48 hours, but moderators can access conference recordings using a permanent URL.

Permanent web conference sessions are established for one year, with extensions available upon request. Permanent sessions are linked to your UARK account and allow you to host a web conference anytime. When your permanent Collaborate session is first established, you will receive an email containing important links to access your session and invite others. Refer to this email for all future web conferences. When you complete a web conference, you will receive an email with a link to the conference recording. 

Get Blackboard Collaborate Support

Blackboard Learn Help Desk
Monday through Thursday, 7 a.m. to 10 p.m.
Friday from 7 a.m. to 5 p.m.
Saturday from 11 a.m. to 4 p.m., and Sunday from 6 to 11 p.m.

Contact for online help.


Instructions and recorded demonstrations for participants about the participant's panel, broadcasting video, the chat panel and the whiteboard are available in the Blackboard website's Participant's Guide.

Instructions and recorded demonstrations for moderators about in-session invites, file transfer, broadcasting video and the whiteboard are available in the Blackboard website's Moderator's Guide.

Related Links

Create a Link in Blackboard Learn
Invite Guests
Join a Session
Record a Session
Schedule a Session in Blackboard Learn
Upload a Presentation
View a Recorded Session

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