Information Technology Services University of Arkansas
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UA Mail: Addresses and Address Books

To access the UA Mail Address Book, log into uamail.uark.edu and click Address Book in the menu on the left.

Add Addresses

  1. Open the Address Book.

  2. Click New Contact.

  3. Enter the Contact Information. Click Add.

Delete Addresses

  1. Open and browse the Address Book.

  2. Select the contact to delete by checking the box next to the entry. Click Delete.

  3. Confirm when prompted by clicking OK.

Edit Addresses

  1. Open and browse the Address Book.

  2. Click the Edit icon to the left of the contact.

  3. Change user information as necessary. Click Save.

Add Multiple Recipients from Address Book

  1. In the Message Composition window, click To.  

  2. From the list on the left side of the window, select the first recipient, hold down the Command key for Mac users, or the Control key for Windows users, select the next recipient, and continue until all recipients have been selected. 

  3. Click To. Click OK.

  4. You will be returned to the Message Composition window with the addresses filled in.

Note: You can select multiple recipients from your personal address book in UA Mail, but in order to protect users from spam attacks, IT Services does not make this option available when selecting recipients from the UA Directory.

Create Groups

Note: To create a group, your contacts must first be entered in the UA Mail address book.

  1. Open the UA Mail Address Book.

  2. Check the boxes next to each contact to be added to the group.

  3. Choose to "Create a new Contact List" from the dropdown menu above.

  4. Click Add.

  5. Enter a name for the new contacts group. Click OK.

Send Email to Groups

  1. Click Mail, New Message.

  2. Click To. Select your Address Book in the From dropdown menu.

  3. Click the group name in the list on the left.

  4. Click To. Click OK.

  5. Compose your message and click Send.

Import Addresses

  1. Open the Address Book.

  2. Click Import/Export.

  3. Select the import format of the source file. Comma separated values (.csv) or Tab separated values are the most common file formats.

  4. To replace the current address book with the one to be imported, check the box to do so. This will delete all entries in the current address book.

  5. Click Browse to find and select the file. Click Open and Next. If you get a blank page after this step, make sure the .csv file you're importing does not have a row of "headers" (e.g. Title, Name, Department). Remove the top row of header information, save the changes, and start again from step one.

  6. Enter a delimiter character (e.g., comma or semicolon) and enter the number of fields (for example, 8). Click Next.

  7. Select two matching fields. The matching fields should be selected to correspond as closely as possible (i.e., "Imported Fields: First Name" should be paired with "Available Fields: First Name" and so on, clicking the "Add Pair" button after each pairing is made). The selected pair of matching fields to import will be listed below.
    Note: If Contact Names are imported as Full Name (not First Name, Last Name) use the Available field Alias as a match to the Imported field Full Name. After the import is complete, edit the entries by clicking the edit address book entry icon and add the contact's First and Last name information. Save the Changes.

  8. When all desired Imported fields and Available fields have been matched and added, click Next. UA Mail will indicate whether the import was successful. Click Address Book on the navigation menu to view the results of the import.

Export Addresses

  1. Open the Address Book.

  2. Click Export.

  3. Under Export Address Book, select the export format of the source file, for example, Comma separated values (.csv) or Tab separated values.

  4. From the dropdown menu, select your address book. Click Export.

  5. On the file download window, click Save File. Click OK.

Last Reviewed:

Comments

Rick Salonen

09/11/2011
10:44 am

I get the message "Invalid address book: localsql" when I try to add a new address to my address book from a new email in my inbox in UA Mail. How do I fix this?

Richard Salonen Music Dept.

Nick Salonen

09/12/2011
7:41 am

Click on Preferences on the left. In the Other column on the right side choose Address Books.
Click Save.

That should clear it up.

David Stowers

02/21/2012
9:43 am

It is recommended to use "Tab Separated Values" if the address book will be imported into Outlook for Mac or Windows.