Exchange: Wipe a Mobile Device in OWA
If your mobile device (iPhone, iPad, Android) is lost, stolen, or otherwise compromised, you can issue a remote wipe command in Outlook Web Access (OWA), protecting your identity and sensitive data by removing the information from your device. It is also a good practice to wipe a device that you are no longer using. Issuing a remote wipe command will remove all synchronized information and personal settings from the device, returning the device to its original factory settings.
-
Log into OWA at exchange.uark.edu with your UARK email address and password.
-
Select Options, See All Options in the upper right corner of the display.
-
Select Phone from the left menu.
-
Click the Mobile Phones tab.
-
Select the device to be wiped.
-
Select, "Wipe All Data from Phone," and click OK. Once the command is submitted, all data on the phone will be erased.
-
Click, "Remove Phone from List."
Note: After you wipe a device, remove it from the list of mobile devices to avoid repeated wiping of data when you sync or restore.
A recovered device can be added back to the list of mobile devices by initiating synchronization from the device.
Last Reviewed:
01/04/2011
3:18 pm
Device wipe may not work for Android phones or may only erase synced data when using something like Touchdown instead of returning the device to its original factory settings.